Turnaround Times + Shipping

*Expect processing and shipping delays due to COVID-19. We apologize for any inconvenience and thank you for your patience.

Turnaround Time: 7-10 Business Days excluding weekends and holidays

If you need an order by a certain date please contact the shop prior to ordering and usually we can accommodate.

 Please note some items have different turnaround time as noted in the listing. Should your order contain items with different turnaround times it will be shipped all together based off the longest turnaround time.

 Everything is made to order which creates non-refundable purchases. All items are handmade and may vary slightly from the listing photo due to placement or fabric print repeat.

 Please confirm your address prior to submitting your order. Once an order is placed, all sales are final. If there is an issue with your order once you have received it, please contact the shop within 5 days of receiving your order.

Shipping: Please check turnaround time prior to ordering- If needed sooner please message me before ordering to make sure it is possible to receive your order in time.

We use USPS services. If you need your order expedited please update your shipping option on the cart. Please note: Expedited shipping option only applies to transit time and not production time. 

Please be advised that once the package is handed off to USPS we are not responsible for any delays or lost packages. We have no control once the order is shipped. We do not ship on weekends or holidays.

 *Thank you for visiting Pretty Paper Trail and for supporting my small business!

-Jeanette